At Melli Energy, we strive to provide the best products and customer experience. If you are not entirely satisfied with your purchase, we are here to help.
Returns
- You have 30 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
Refunds
- Once we receive your item, we will inspect it and notify you that we have received your returned item.
- We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your original method of payment.
- You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exchanges
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at
info@mellienergy.com.
Contact Us
If you have any questions on how to return your item to us, contact us at
info@mellienergy.com.
